The Importance of Compliance of Financial Institutions
Most banks are ushering in a new era of mobile technology and SMS messaging services, both of which have helped enhance client satisfaction.
Thus, it is critical to enable employees to text legally when using messaging apps like WeChat and Telegram so that your company does not wind up on the wrong side of the law and stays within WeChat compliance FINRA regulations.
Why is Compliance Important?
The usage of SMS and MMS technologies in business places significant strain on financial service businesses to modify their governance rules and procedures to meet regulatory, legal, and risk-management needs in mobile contexts.
Firms that communicate or enable advisers to interact for business reasons via text messaging or chat platforms must keep records of those communications in accordance with SEC and FINRA compliance chat text messaging app standards.
If financial institutions do not comply with these rules and regulations, they become at risk of legal and regulatory consequences, financial loss, or reputational harm. To ensure secure business communications, financial firms can use an automated archiving solution that can keep track of conversations and record them on multiple platforms.
Text data, including email, social media, websites, instant messaging, and collaborative platforms, should be stored with other electronic communications information. This will allow the authorities to oversee and create these data in one location. They should also provide a robust text messaging policy to conduct business with greater efficiency and productivity.
In addition, the regulators want financial institutions to teach and educate their workers and other representatives on the distinction between personal and business communication and the need to preserve and generate any business communication as needed.